- Booking & Payment
All classes and workshops must be booked in advance.
Payment for all sessions must be made before the class starts.
All payments are non-refundable, regardless of circumstances.
​
- Cancellation & No-Show Policy
Clients must cancel or reschedule at least 12 hours before the scheduled class to avoid losing the session.
No-shows will result in a loss of the class credit from your package.
Clients will be offered a reschedule or credit if the studio cancels a session.
- Late Arrival Policy
Please arrive at least 10-15 minutes before the class starts.
Latecomers will not be permitted once the class has begun to ensure a smooth session for all participants.
- Studio Etiquette
Wear appropriate attire and grip socks for safety.
Silence mobile devices before class.
Wipe down equipment after use.
- Expiry & Validity
Class packages must be used within 3 or 6 months from the date of purchase.
Packages and class credits are non-transferable and cannot be shared.
